Toms Auto Services 2007 Ltd

COVID 19 UPDATE

31/03/2020

We hope everyone is doing OK and taking care of yourself and your family during these difficult times ❤️

If you need help with your vehicle, we are available this Tuesday, Wednesday and Thursday by appointment for:

✳️ Essential business vehicle needs
✳️ Repairs to ensure vehicles are safe and operational for employees of essential businesses (those who require their vehicle to get to and from work)
✳️ Privately owned vehicles that need repairs to ensure the vehicle remains safe and operational for essential purposes (e.g. getting to supermarket/medical care etc).

The health and safety of our customers and staff is our highest priority. We have strict health and safety procedures in place including wearing gloves, antibacterial wipes, hand sanitizer, personal distancing etc. Only a few staff will be present and bookings will be limited.

It’s times like these that we all need to work together and support each other, as Kiwis do so well. Best wishes to you and your family during these difficult times.

Please feel free to call us on 063787351 or email us at [email protected] if you have any questions or you need essential repairs.

Kia Kaha, be safe and be kind 💗
Rich & Sara
Toms Autos

Things You Can Do To Help:
✅Please understand we will only be able to carry out jobs that are urgent or to assist in the provision of essential services. We ask all our customers to follow Government guidelines and refrain from non-essential travel.

✅Please tell us if your role qualifies you as part of the essential service workforce.

✅Please maintain at least a 2 meter distance from us.

✅If you are experiencing any COVID-19 or flu-like symptoms or have returned from overseas in the last 14 days, we ask that you disclose this information at the time of calling.

If your WoF falls due during this period

Personal and Private vehicles:
💥Obtaining a WoF is NOT regarded as an essential trip during alert level 4.
💥We can not carry out WoF's for the general public who are not essential workers.
💥If your WoF has expired - during alert level 4 your WoF will be deemed current.
💥You still have a responsibility to ensure the vehicle is safe to operate.
💥We can carry out essential maintenance and repairs to ensure a private vehicle remains safe for operation when used for essential purposes.

Essential Services:
💥Obtaining a WoF/CoF IS regarded as an essential trip for vehicles involved in essential services and their supply chain.
💥 During Alert 4 an expired WoF/CoF on a vehicle used for essential services will be deemed current (IF it is impractical for it to be renewed).
💥If driving with an expired WoF/CoF drivers still have a responsibility to ensure the vehicle is safe to operate.
💥 We can carry out essential maintenance and repairs to make an essential services vehicle safe.

Have you heard the saying 'prevention is better than the cure'?

When it comes to your vehicle this is so true and will absolutely hands-down keep your automotive expenses to a minimum.

For friendly, honest advice contact us for an obligation free estimate.

Whether your vehicle needs routine service or emergency repair, you can trust our team of experts at our Masterton based workshop. We are a modern family-owned, MTA assured shop with old-fashioned values - like honesty and integrity.

Toms Autos is owned and operated by five times New Zealand Rally Champions – Richard and Sara Mason. Our history in the Wairarapa runs deep – it was opened more than 40 years ago by Richards’ parents Tom and Alison Mason.

At Toms Autos we have some of the very finest technicians Masterton has to offer – with several having worked at Mazda, Citroen, Volvo and Toyota franchises. Two of our technicians have recently received training in hybrid and electrical vehicle diagnostics, maintenance and servicing.

A key component to the success of our workshop is the passion every team member has to produce a high standard of customer satisfaction.

The pride in our work is supported by the use of trusted leading industry brands. Because we are independently owned and operated, we are not biased to just one supplier, therefore we will help you find the best option for your motoring needs. Through extensive history in top level motorsport we have found brands that can be trusted - Total Oil, Mickey Thompson Tires, Ironman 4x4, Dunlop and many more supply products to our workshop. Customers can be assured their vehicles will be treated professionally, effectively and efficiently on all levels.

We are proud to be a member of the Auto Super Shoppe Group and one of 80+ workshops nationwide selected to represent the Auto Super Shoppe brand. Through the combined effort of industry suppliers backing the "premium service centre" philosophy, Auto Super Shoppes have selected the best workshops throughout New Zealand to join the Auto Super Shoppe network.

We offer a fantastic service for those who train to Wellington - we can pick your vehicle up from the train station, service or repair it then drop it back ready for your return on the train.

You can count on us - wherever and whenever your vehicle needs help. With a variety of offerings to choose from, we are sure you will be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us.

News

United We Stand

Without a doubt New Zealand and the rest of the world is in for a rough ride...

But we realise that together, if we all do our part, united we can stand to change the course of this pandemic. We want to reassure all of our wonderful customers that we are taking this COVID-19 pandemic seriously.

At Toms we have implemented a large amount of changes to keep everyone safe - including using disinfectant wipes to clean the interior of cars we work on, using hand sanitizer, protocols to disinfect areas regularly, using disposable gloves while carrying out WoFs, disinfecting keys, stepping up our hand washing plus much more.

Please let us know if you would prefer us to pick up and drop off your vehicle (contactless)

Thanks for your continued support. Please take care of yourselves and your whānau during this time.

Families come in lots of different shapes and sizes. Ours is a bit like fudge - mostly sweet but with a few nuts! 🤪

Family is really important to us here at Toms Autos so we have decided to close the doors on the 7th Feb 2020 as a "Family Day" to give all of our hard working team an extra day to spend making memories with their loved ones

Who is feeling 'Christmassy'!? 🎅 We are as busy as Santa's elves, working through the wish lists our many lovely customers. We have a few spots still available so give us a call if you'd like to give your car an early Christmas present 🎁

We have been very busying transforming Ute's here at Toms - here is a few of our favourites:

We are really stoked to win some awards at the Auto Super Shoppe conference in the Gold Coast July 2019!!! Out of 94 other workshops we were awarded the Tyres 4 U suppliers choice award, won a wheel balancer from Repco and Sara received her certificate in acknowledgement of recent appointment to the Auto Super Shoppe advisory board. We couldn't have done this without you wonderful customers and our awesome Toms Autos team - thanks everyone!

Genoapay

We love solving your automotive problems and now we can take the pressure off financially too! We are very excited to now offer a payment plan for those unexpected (or expected!) WOF Repairs and Tyres.

NO Interest - NO Hidden Fees - Takes 2 Mins - Up To $1000 Credit - Payments Spread Over 10 Weeks - Free Estimates.

Here to make your life easier ;)

Check out www.genoapay.com or apply with us instore

Why You Need To Change Your Oil & Filter

Check out this... this is a great example of why you need to service your vehicle.

This is an oil filter that came out of a car we serviced a few days ago. It was 55,000km overdue for an oil and filter change 😳 Engine failure was just around the corner!

The value in servicing your vehicle is often quite hard to visualize but this picture says 1000 words.