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Customer Feedback

We like our customers to feel heard and understood and we like to ensure we are continuously improving, creating a positive experience and delivering exceptional services. To achieve this we invite feedback across email and text. After dealing with us you are sent one rating, and one question and here are a few replies...

Customer Radar Feedback

19/12/2023

Easy parking inside. Friendly staff. Helpful. Good customer service

Rating: 5/5

16/12/2023

Couldn’t fault the service super friendly staff and accommodating. Thank you for your service

Rating: 5/5

15/12/2023

The efficient service, how clean the workshop / reception is and the friendliness helpful staff.

Rating: 5/5

12/12/2023

Friendly, happy, informative, priced correctly service. Would recommend a visit to Toms every day. They even let my dog in while I waited. Well done Paul and your team e. Even my dog is welcome there. Thanks Paul and all your team

Rating: 5/5

11/12/2023

Friendly and effective service

Rating: 5/5

8/12/2023

Service with a smile as always. Tx.

Rating: 5/5

7/12/2023

Got me in very quickly for a service and everything was done quickly, i was told of anything that needs done.

Rating: 5/5

4/12/2023

Great service, well priced, went above and beyond

Rating: 5/5

1/12/2023

Alway the same GREAT

Rating: 5/5

1/12/2023

Excellent customer Service

Rating: 5/5

30/11/2023

Quick, polite and efficient service as usual.

Rating: 5/5

23/11/2023

Just a bangin good team, Taylor was always super helpful whenever I spoke to him and the team did me a solid and squeezed in a last minute wheel alignment for me as well! Drives like a dream, will be booking in again for my next tyre replacements for sure!

Rating: 5/5

22/11/2023

Awesome upfront service and advice/solutions Fantastic team!!

Rating: 5/2

22/11/2023

You are always there doing a great job

Rating: 5/5

21/11/2023

Really helpful sorting out the issue on the phone, getting goods ordered and booking the appointment

Rating: 5/5

17/11/2023

Great service. Was contacted quickly after touching base through your website. I had an expected issue with a punctured tyre the day before WOF and it was all sorted for me along with the WOF.

Rating: 5/5

15/11/2023

These guys are just awesome. Amazing people who do a thorough job. Excellent communication. Always helpful. 100% recommend.

Rating: 5/5

13/11/2023

Did what they said they would and on time as well. They also double checked on part of job with me

Rating: 5/5

12/11/2023

Great service. Will definitely come back. Thank you!

Rating: 5/5

9/11/2023

They listen and my car is driving lovely again. Pricing is fantastic

Rating: 5/5

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