Vehicle costs can sometimes come at the worst time — a WOF repair, tyres, a battery, servicing, or an unexpected issue that needs attention.
The Tom’s Auto Care Account is a simple way to stay ahead of those costs by putting a little aside regularly towards future work at Tom’s Autos.
You choose an amount that suits your budget, set up an automatic payment, and your payments build up as credit on your customer account.
It is not insurance, a warranty, or a service contract. It is simply a practical way to make vehicle maintenance easier to manage.
A simple way to put money aside for future vehicle costs
How it works
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Sign up online here and complete our short Tom's Autos Vehicle Care Plan sign-up form.
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Choose your payment amount - You choose how much you would like to contribute and how often — weekly, fortnightly, or monthly.
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Set up an automatic payment - After signing up, you’ll receive our bank details and payment reference instructions.
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Build up credit - Your payments are recorded as credit on your Tom’s Autos customer account.
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Use it when you need it - Your credit can be used towards future work carried out at Tom’s Autos.
What can I use it for?
Your Tom's Autos Vehicle Care Plan credit can be used towards a wide range of vehicle work at Tom’s Autos, including:
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Servicing
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WOF repairs
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Tyres
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Batteries
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Diagnostics
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Wheel alignments
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Brake repairs
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Suspension repairs
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EV and hybrid servicing
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General repairs and maintenance
Why set one up?
A Tom's Autos Vehicle Care Plan can help take the sting out of vehicle costs.
Instead of being caught out by a larger bill, you can build up credit over time and have money sitting there ready to use when your vehicle needs work.
It is especially useful for:
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Regular servicing
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WOF time
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Tyres
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Older vehicles
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Family vehicles
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People who prefer to budget ahead
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Anyone who wants to avoid surprise vehicle costs
You stay in control
Having a Tom's Autos Vehicle Care Plan does not mean we carry out work without asking you.
We will still contact you before carrying out any repairs or maintenance, and nothing will be done without your approval.
Your Tom's Autos Vehicle Care Plan simply gives you credit to use when you choose to go ahead with work.
Complimentary 10-point safety check
Active Tom's Autos Vehicle Care Plan customers are eligible for one complimentary 10-point safety check each year.
This is a basic visual safety check designed to help spot obvious safety or maintenance concerns before they become bigger problems. It may include checks such as tyres, lights, wipers, fluid levels, battery condition, visible leaks, and other general safety items.
To qualify, you need to have had an active Tom's Autos Vehicle Care Plan for at least 3 months and have contributed at least $150 in total.
This check does not replace a WOF, full service, diagnostic inspection, or repair assessment. If we notice anything that needs further attention, we’ll discuss it with you before carrying out any work.
Can I stop contributing?
Yes. You can stop contributing at any time. If you have unused credit and would like it refunded, you can contact us and we can arrange this. No interest is paid on account balances.
Is this insurance or a warranty?
No. The Tom's Autos Vehicle Care Plan is not insurance, a warranty, a service contract, mechanical cover, or a guarantee against future repair costs.
It is simply a pre-payment account that allows you to build up credit towards future work at Tom’s Autos.
Any Questions?
Not sure how much to put aside, or want to know whether this would suit your vehicle?
Get in touch with the Tom’s Autos team — we’re happy to help.