I like getting a reminder for my service and WOF. The guys are very friendly and amenable and I trust that they will do only what needs doing.
Friendly service and quick to get it done. Worked it in with our schedule which was very helpful for us.
Always accommodating and reliable, also very friendly to deal with.
Great friendly service, quick to order tyres and book in to get them changed , competitive price, nothing to much trouble
Best service in the Wairarapa
Great customer service at the reception desk, treated me with respect, creative mechanic who kept the cost in mind and reasonable bill for the work done..Best car experience I have had for a number of years.
Fantastic customer service, great loan car, friendly management highly recommended
Rated 5/5. Great job. Just what I wanted
Rated 5/5. Very personable. Clear explanations. Quick turn around.
Rated 5/5. Theres nothing more you guys couldve done, everything was perfect & the service my car & myself recieved was excellent! easy 10 out of 10!
Rated 5/5. Not only excellent at what they do, but super friendly to boot. Pleasure doing business with you
Rated 5/5. Service was prompt, well done with excellent communication around the job. And the cost was very reasonable. Much appreciated.
Rated 5/5. You were very friendly, professional and also flexible about timing, allowing us to take our vehicle back between parts of the job. Parking is also so easy.
Rated 5/5. Had not prebooked, booked me in for the same day and did it all by 4pm when my partner was due to finish work. Good price and good service!!
Rated 5/5. Really happy and impressed, couldn't have asked for more. Thank you, so nice driving a quiet car again!
Rated 5/5. Everyone friendly and feel really looked after.
Rated 5/5. Friendly service,they rung me to let me know what they were doing.A+++
Rated 5/5. Fast service fair price excellent service all round
Rated 5/5. Great customer service. Car needed a lot of work done and i was kept up to date with progress. Car was dropped off when completed.
Rated 5/5. Staff are great, down to earth and I can always have a laugh with them. Our warrant was done efficiently and quickly.
Rated 5/5. You guys went the extra mile
Rated 5/5. Excellent to deal with, great work , prompt service
Rated 5/5. Always top of the line service both work and people. Personalized service.
Rated 5/5. Very impressed good service .. costs good ..and polite
Rated 5/5. I know I can rely on the service people at Tom's to do a full inspection and advise of any issues. This particular time they went the extra mile to investigate a new noise that was of concern to me.
Rated 5/5. Friendly and good explanation of potential issues now and in the medium term.
Rated 5/5. Team was very friendly to deal with and explained everything clearly
Rated 5/5. Attentive to helping and listening to what is happening with my car. Great service and great communication
Rated 5/5. The service was great, and went beyond just the job.
Rated 5/5. Great communication with early notifications and friendly approaches by the staff. Thorough work efforts and quality workmanship.
Rated 5/5. Staff all pleasant & will discuss any other work that needs doing.
Rated 5/5. Improve nothing!! I rated you 5 stars because you were very professional, explained everything clearly and i like that you can get everything done in the one place, very well equipped
Rated 5/5. The service was great, you fixed the problem and answered my question .
Rated 5/5. Well organised and helpful with decisions around what need to be done
Rated 5/5. Awesome service from Paul and the team as always , it’s why we come to toms for all our vehicle care. Friendly and informative every step of the way
Rated 5/5. Easy & friendly to deal with. Informative & fast.
Rated 5/5. Great service, friendly staff, did exactly what they'd quoted and checked re further issues necessary before proceeding
Rated 5/5. Great customer service! Thanks for providing quick quote and explained options and job booked all in a day!
Rated 5/5. Star rating is not high enough for the customer service I received from Keiran THANK YOU!!!
Rated 5/5. 38 years of consistently high quality workmanship plus really nice bunch of people
Rated 5/5. Excellent service, and customer satisfaction achieved.
Rated 5/5. Felt service as really good. Issues and solutions explained to me. Also pleased that all work was completed so quickly.
Rated 5/5. Because right from the start your staff were upfront and honestly. The staff listen to customers and are very helpful. We couldn't fault the service and are always cheerful
5/5 Rating. Excellent vehicle service. Lovely personable customer service.
5/5 Rating. You provided a very clear explanation of the steps you used to analyse and resolve the problem.
5/5 Rating. I'm very happy with the service that I was given
5/5 Rating. Seemed trouble free. I gained the impression that my vehicle's steering and possibly the handling had improved. The staff I spoke to seemed approachable and friendly when explaining some aspects of the wheel alignment service.
5/5 Rating. Always helpful, accommodating and friendly. Feel they are honest and approachable. Glad we found this garage
5/5 Rating. Excellent Service and support. None better in the Wairapara.
5/5 Rating. I like your honesty and even though a busy workshop feel I don't have to wait too long to have car serviced
5/5 Rating. Do an excellent job, very approachable, friendly and customer focused. Awesome! Highly recommended
5/5 Rating. Excellent service. Kept us informed all the way. Loaned a vehicle while ours was in the shop. Bill less than quote.
5/5 Rating. Fast and easy to understand service. Everything was explained to me very well. Always a good deal at Toms Auto. No improvements to add - would be nice to win a free service :-)
5/5 Rating. Top staff great service great workshop, Richard,Sara and staff are certainly on top of there game.
5/5 Rating. Very accommodating and helpful as well as professional. Great workmanship too. Go the extra mile
5/5 Rating. No matter when I take my car in for a Service, WOF or any other reason you are always able to accommodate even with short or no notice at all. As I need my car for my business this is most appreciated. Also it's such a friendly and professional place
5/5 Rating. You have been very attentive to my requirements. Your advice on my vehicle has always been very professional and accurate. You also keep to a very strict standard.
5/5 Rating. I am very happy with the service that I got and I could not ask for anything more keep up the great customer service thanks
5/5 Rating. First auto mechanic I'm always happy with.
5/5 Rating. People skills great. Perceived knowledge and confidence great. Timeliness quick
5/5 Rating. No improvement needed. The service was above and beyond!!
5/5 Service. As always very high standard.
5/5 Rating. Friendly atmosphere Listen to requests
5/5 Rating. Great personalized service. Handsome chaps ??. Went out of your way to speed up when I needed the car quicker than expected
5/5 Rating. You guys are friendly, realistic, thorough and you recommend things that need doing
5/5 Rating. Great team at Tom's Autos. Have been using them for a few years now and will continue to do so. Honest assessments and everything is always explained.
5/5 Rating. Organized, friendly, efficient and always appreciated
Rating 5/5. Could not score as down arrow did not give any options but my score 10/10 I have had my vehicles serviced by Toms for many years now. I always receive very prompt and courteous service. Mechanics are happy to answer questions and they always let you know what work your vehicle will need in the future.
Rated 5/5. The workmanship was second to none. I have never been so please with a service.